All branches will be closed Monday, May 28th in observance of Memorial Day.
Online Banking & Bill Pay
Mobile Banking with Mobile Deposit
Safe Card Usage
Lost or Stolen Card
Safe Card Usage
Switch to RMLEFCU
Tips For Safe Card Usage
Change online passwords periodically, especially after experiencing fraud ie. Amazon, iTunes…. etc.
Do not get lured into the free trials for vitamins and beauty products online. If you do not read the fine print carefully those charges could be very pricey if you do not cancel within a certain timeframe and the online company could also be sharing your card and personal information without you knowing.
Update your contact information with your financial institution. Your credit can't ask you about a suspicious charge unless it has your current phone number.
Copy the customer service phone number from the back of each of your debit or credit cards and keep this list in a separate location from your purse or wallet in case a thief steals the latter.
Let issuers know your travel dates and destination. If your card gets swiped at an unusual location, the card issuer may decline the suspicious transaction.
Sign up for banking alerts. These will inform you when particular changes occur, such as irregular card activity.
Stay away from ATMs that appear dirty or in disrepair. At best, such ATMs may not work when used, and at worst, may be fake machines set up to capture card information.
Do not use ATMs with unusual signage, such as a command to enter your PIN twice to complete a transaction.
Watch out for ATMs or card swipers that appear to have been altered. If anything on the front of the machine looks crooked, loose or damaged, it could be a sign that someone attached a skimming device.
Avoid using the ATM if suspicious individuals are standing nearby. Criminals may try to distract you as you use the machine to steal your cash, or watch as you type your PIN.
Be aware that if your card gets stuck in the machine and someone approaches to help, it may be a scam. A criminal may be trying to watch as you enter your PIN code.
If your card gets stuck in the machine, call your financial institution promptly to report the incident.